Thompson Zihuatanejo, A Beach Resort by Hyatt

非常棒，下次還去，推薦朋友們一起去。

Recommended by a friend, I was convinced it was a nice destination and hotel but we were so greatly surprised when we arrived. The front desk team was amazing and quickly resolved a misunderstanding (thanks, Bruno!) and everything else was just lovely. The Beach Suite 6 is the best you can get if you want direct access to the beach. 100% recommended! Can’t wait to go back.

We’ve stayed at a lot of hotels around the world, and I have to say that this is one of the best. The location is spectacular, just steps away from La Ropa Beach. The food at the hotel is also excellent, some of the best food we’ve had in Mexico. Our room was gorgeous, and modern, and the amenities they offer, including of water and coffee is a great touch. The best part for us were the wonderful staff including: Gregorio, Jorge, Hector, Bruno (who gave us some wonderful recommendations for places to eat and go), Bernet, Juan (who was that whenever we wanted a beer, place to sit or something to eat), Victor (who is the nicest guy in the World, and couldn’t have done more for us!), Ili, and Jacobo. There are probably some more we’re missing out. We can’t recommend this place enough. A perfect vacation.

Perfect Rooms, wonderful menus, amazing service at the spa, great swim up pools... all that you might want is available with a SMILE. Go on, treat yourself, this is the place to do it.

Beautiful and serene property right on the beach. Excellent service. Great food. Truly enjoyed my stay.

Very nice hotel, much better than Hilton; quiet and peaceful. No blaring music (a big plus!). Expensive but worth the extra cost for the top notch service and amenities

We had to re-route our vacation plans the day before travel due to Hurricane Beryl and chose The Thompson Zihautanejo. Let's just say that we are soooo happy that our plans were derailed as we would have never found this gem. The food, beach service, rooms and more exceeded our expectations. We stayed in the swim up room with a private outdoor shower. The hotel overall is modern, stylish, yet still flows really well with the beach vibe. It was quiet but not too quiet. It was easy to stroll along Playa de Ropa beach during the day or evenings and due to the nice breeze, bugs were not a factor at all. But what REALLY made the stay was the service. They were friendly, remembered our names, and provided an outstanding but understated service the entire time were there. Thank you, Thompson!!! We will be back.

We have visited multiple Thompson Hotels, but so far this is the only one that has a beach and a very enjoyable one, but what really makes this place memorable is people that always greeted us with a big smile like Eriberto who took care of us from the moment we first got to the beach/pool area all the way to remembering every detail and preference of ours, and doing more than he is required or expected to do, until the very last moment in the property, let’s say he was simply exceptional. Francisco also took great care of us during our time at the beach/pool area and of making sure we got everything we needed. As for our time at breakfast Hiliberto made us feel like we were at home by providing us a great service, accommodating all of our changes, and desires. Stephanie was very gentle and kind by always checking on us and making sure we were being taken care off by her team and checking if we needed anything else and if so getting it to us promptly . Sara was also present during our time at breakfast and made sure to help in any way she could to make sure we were having a great breakfast.

This is my 4th visit to this property as it is truly an escape from the hustle and bustle of life. From the moment you arrive you feel welcomed. Bruno is always a pleasure to work with, ensuring you are comfortable with your room. The two restaurants on the property have a good variety of options for breakfast, lunch and dinner. Definitely partake in Humo and Taco Night - kudos to the chef for these delicious options. Ultimately though, the beach staff - Francisco, Heriberto and Juan to name a few are an absolute DELIGHT to interact with. They check in with their guests to ensure they have everything they need and often make suggestions on their favorite food and beverages. Their service makes for a very relaxing vacation! As far as the spa goes - Isabel is AMAZING! Will certainly visit again!